Privacy Policy
Last updated: 16 June 2026
1. Who We Are
Lost & Found is a trading name of Lost+Found Ltd (Company Number: 17267211), registered at Unit 5, New Barn Farm Offices, Tadlow, Royston, Herts, SG8 0EP. We are the data controller for personal data processed through this site and any industry sub-site we operate under the Lost & Found brand.
2. Scope
This policy covers personal data processed via the parent Lost & Found marketing site. Each industry sub-site (Education, Social Care, Sports and others) publishes its own privacy notice describing the additional data it processes in that setting.
3. What Data We Collect
Through this site we collect only what we need to respond to enquiries:
- Name and email address (when you contact us)
- Organisation, industry and message content (when you submit the contact form)
- Basic analytics about how visitors use the site (anonymised, aggregated)
4. How We Use Your Data
- To respond to enquiries and partnership requests
- To send information you have explicitly asked for
- To improve this site and our services
5. Data Sharing
We do not sell personal data. We share data only with service providers who help us operate the site (e.g. hosting and email delivery), under appropriate data processing terms. Where a sub-site is involved, data may be shared with the relevant operational partner for the purpose stated in that sub-site's privacy notice.
6. Data Retention
We keep enquiry data only for as long as we need it to respond to you and to maintain a short record of our correspondence. You may request deletion at any time.
7. Your Rights
Under UK GDPR you have the right to access, correct, delete, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us using the form below.
8. Security
We apply appropriate technical and organisational measures to protect personal data, including encryption in transit, access controls and data segregation between sub-sites.
9. Cookies & Analytics
We use a small number of essential cookies to make the site work and may use privacy- respecting analytics to understand traffic patterns. We do not use advertising cookies on this parent site.
10. Communications
We will only email you in response to an enquiry you initiated, or with information you have specifically asked for. We do not add visitors to marketing lists without consent.
11. Contact Us
For any privacy-related enquiries, please use our contact form or write to us at the registered address above.